Cisco CP-8800-A-KEM-N

Overview of Cisco 8851/8861 Key Expansion Module (CP-8800-A-KEM) | New

The Cisco 8851/8861 Key Expansion Module (CP-8800-A-KEM) is specifically designed to increase the Cisco 8851 and 8861 IP phones' call management capabilities and workflow efficiency. It offers quick, one-touch access to busy lamp fields, fast dials, directory numbers and specialized telephony tasks along with a stylish dual 3.5-inch color LCD display and up to 28 configurable feature keys per module. For administrative teams, executive assistants and receptionists handling large call volumes, the CP-8800-A-KEM is the preferred option since it enables prompt, polished communications in any business environment. The Cisco 8851 IP Phone may have up to two expansion modules added, while the Cisco 8861 can have up to three modules installed. This offers a scalable platform for expanding corporate needs, smooth collaboration and unified communications.

Key Features of Cisco 8851/8861 Key Expansion Module

• 28 Programmable Feature Keys offers 14 illuminated, multicolored buttons with two page keys, supporting up to 28 custom functions for lines, speed dials or feature keys.

• Dual 3.5-Inch Color LCD Displays with two vibrant, backlit screens (480 x 272 pixels each) provide high-visibility status feedback for every key, even in low-light environments.

• Real-Time Status Indicators with LED key indicators display real-time presence and call status—idle, ringing, busy or available—for efficient call routing.

• Expansion Flexibility that attach up to 2 modules to a Cisco 8851 and 3 modules to a Cisco 8861 for maximum scalability (up to 84 keys total across 3 modules).

• Plug-and-Play Design with simple side-by-side attachment and included hardware ensure seamless integration and a polished, unified desk presence.

• Power over Ethernet (PoE) Support operates efficiently with PoE or external Cisco power cube, adjusting requirements based on the number of connected modules.

Benefits of Cisco 8851/8861 Key Expansion Module

🗹 Instantly handle more lines, extensions and speed dials from a single interface to minimize missed calls and improve client experience.

🗹Empower receptionists, admins and executive teams with rapid access to critical contacts, shared lines and help-desk functions—ideal for busy environments.

🗹 Shared-line and busy lamp field (BLF) support allow users to see line presence and quickly transfer calls, ensuring optimal responsiveness.

🗹 Add modules as needed to support staff growth or evolving communication workflows without replacing core phone hardware.

🗹 Dual color LCD screens and compact, ergonomic design complement any office, giving a polished look to executive desks and reception areas.

🗹 Tool-free attachment, centralized configuration within Cisco Unified Communications and dynamic LCD brightness adjustment give IT teams fast, trouble-free deployment and support.