Cisco SD-SSNK-EPNM5SK9

What is Solution Support?

Engineer experts who focus on hardware and software from Cisco and other providers are your primary point of contact. They are accountable for multiproduct, multivendor issue resolution across your deployment.

Benefits

Get complex issues solved on average 44 percent faster than with product support.

Innovate with confidence

Cisco architecture experts are on hand to help you succeed.

Focus on your business

We'll take the lead on managing complex solution issues so you can stay focused on serving your customers and running your business.

Resolve issues quickly

Accelerate the problem-solving process with a solution-level service that fixes complex issues faster than product support.

Cisco Solution Support provides you with centralized support from the solution experts who own issue management and resolution across the Cisco and solution partner products in the eligible solutions. Cisco's team of solution experts is your primary point of contact and owns your case from first call to resolution. And because Cisco Solution Support resolves complex issues 43% quicker on average than product support alone, it helps you maintain solution performance, reliability, and return on investment.