Huawei U28M01SCF
eSpace U2980 contact centers
Key facts
- Part number
- U28M01SCF
- Brand
- Huawei
- Category
- Other
- Price
- Contact us for pricing
- Availability
- On request — ask for a quote
Overview
Huawei eSpace U2980 contact centers U28M01SCF Service Control Frame(AC). Huawei Contact center CC-ACD U2980, it is designed for middle and large contact centers, comparing with UAP3300, the capacity is bigger, reliability is higher and they support video features. The U2980 is 4U height, power consumption is 850W, it can support 960E1 PSTN trunk, 480 agents and 480 IVR. It also supports abundant functions, firstly, it supports broadband and narrowband connection ability, supports E1 port and GE port, supports ISUP signal, PRA signal and SIP signal, secondly, U2980 has powerful media resource ability, including voice announcement, digital collection, voice record, fax TTS ASR and outbound detection. U2980 supports voice function as well as the video function, it can play AVI or 3GP video file to customer, it supports H.263, H.264 and MPEG-4 codec. Once the product connects to CTI, it can provide video IVR and video agent function for customer, the video service will give the customer better experience and increase customer loyalty. This is the ALL-IN-ONE solution ¨C CTI, IVR, Report and other application systems can be embedded in U2980 and then one U2980 frame can provide a total contact center solution. These application are pre-installed, this can increase implementation speed and reduce implementation difficulty.
Quick Specs
Figure 1 shows the appearance of U2980.
Table 1 shows the Quick Specs.
Compare to Similar Items
Table 2 shows the comparison of U2980 and U2990.
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Specifications
General
- Maximum Number of Concurrent Online Agents and IVRs
- 480 agents + 480 IVRs
- Digit Collection Modes
- RFC2833 or DTMF
- Audio Codec Protocols
- G.711 (A-law and μ-law) G.729A/B/AB G.723.1 G.722/G.722.1/G.722.2 AMR AMR-WB
- Audio File Formats
- WAV, VOX, 3GP, or AVI
- Trunk Signaling Protocols
- E1: ISUP, TUP, PRI, or QSIG (basic call) T1: PRI (ANSI standard) Broadband protocol: SIP
- Security
- SRTP/SRTCP (negotiation standard: RFC4568): AES_CM_128_HMAC_SHA1_80, AES_CM_128_HMAC_SHA1_32; SIP OVER TLS: TLS_RSA_WITH_AES_128_CBC_SHA, TLS_RSA_WITH_AES_256_CBC_SHA, TLS_RSA_WITH_3DES_EDE_CBC_SHA, TLS_RSA_WITH_RC4_128_SHA
- Busy Hour Completed Calls (BHCC)
- 12,000,000
- Main Control Board Switchover Time
- 3s
- Maximum Number of Cascaded Subracks
- Deployed alone: 3 Deployed with USM: 24
- Processing Capabilities of a Single U2980
- Number of E1 trunks: 960 Number of IVRs: 480 Number of agents: 480
- Performance Indicators
- Call connection rate ≥ 99.999% Mean Time Between Failures (MTBF): 10 years Mean Time To Repair (MTTR): 30 minutes
- Phone Compatibility
- Huawei 7900 series IP phones Huawei iAgent IP SoftPhone Huawei IADs
- Power Supply and Consumption
- Rated voltage: –48V DC/100V AC to 240V AC Maximum power consumption (single subrack, full configuration): About 800W
- Dimensions (H x W x D)
- 175 mm x 442 mm x 550 mm (4U)
- Weight
- About 45 kg (single subrack, full configuration)
Reference price history
Recorded reference and list prices over time. Not Prology selling prices.
No price history has been recorded for this part yet.
Buy or sell Huawei U28M01SCF
Buying Huawei
Looking to buy the Huawei U28M01SCF? Prology supplies new, refurbished and used Huawei in Australia and the United States. Send the part number and quantity for a firm price.
Selling Huawei
Have a spare or decommissioned U28M01SCF? Prology buys used and surplus Huawei — single units or whole lots — and replies with an offer within 1 business day. Sell your U28M01SCF.
- What is the Huawei U28M01SCF?
- The Huawei U28M01SCF is an IT hardware part from Huawei – eSpace U2980 contact centers.
- Where can I buy the Huawei U28M01SCF?
- It is not listed on the Prology store yet. Prology sources Huawei on request — request a quote and we reply with a firm price and lead time within 1 business day.
- Can I sell a used Huawei U28M01SCF?
- Yes. Prology buys used and surplus Huawei, including the U28M01SCF. Get an offer — sell outright or trade in against your next order.
Request a quote for U28M01SCF
Tell us the quantity and condition you need. Prology replies with a firm price and lead time within 1 business day.